by Austen Gooch | Dec 18, 2024 | Operational Support, Shipping Analytics + Data Visibility, Shipping Automation + Optimization
Even after the decorations are packed away, the holiday season is far from over for e-commerce businesses and fulfillment providers. Each year, approximately 15-20% of all online purchases are returned, with this number spiking to nearly 30% during the post-holiday...
by Austen Gooch | Oct 21, 2024 | Carrier Management, Operational Support, Shipping Analytics + Data Visibility, Shipping Automation + Optimization
Eliminate the need for additional development, training, and multiple interfaces with an ultra-fast deployment. There has been a seismic shift in shipping technology in the last decade. What was once a fragmented ecosystem of standalone solutions has given way to an...
by Austen Gooch | Jun 26, 2024 | Carrier Management, Operational Support, Shipping Automation + Optimization
Streamline operations, reduce shipping costs, and enhance customer satisfaction without compromising on delivery speed or reliability. Customer expectations are at an all-time high when it comes to a quick, seamless package delivery experience. One of the most...
by Austen Gooch | Jun 8, 2023 | Shipping Automation + Optimization
Last-mile delivery is a crucial aspect of the shipping process: It can be the difference between a satisfied or dissatisfied customer, and it can heavily impact your bottom line. Last-mile delivery — in which a package leaves the fulfillment center to its final...
by Austen Gooch | May 3, 2023 | Shipping Automation + Optimization
In an industry that scrutinizes details – formulas, packaging, influencers – many brands overlook the most basic, customer-facing element: the delivery box. Here’s why you should prioritize right-sizing shipping boxes. As an experienced logistics company working...